To run at a full 32amp (7.2kW), the AW32 will require a 40A Circuit.

Yes, via OCPP. You will need to signup with a OCPP provider first, or use signup to use our OCPP CMS backend. You can install four AW32 networked chargers using a 40A circuit. If one vehicle is connected, it will get full 32amp, if two vehicles, it will be split at 16amp each.

Yes, we have GEN 1 single and dual pedestals, as well as new pedestals with cable management that will be available in March 2022.

One of the top EV service and maintenance providers stated that most people do not take the time to wrap cables. This can lead to cables being left on the ground and getting run over. To protect the cable investment, we suggest always using cable management. It will pay off over the life-cycle of the product.

NEMA 3R

This style of enclosure provides protection against falling rain, sleet, snow, and external ice formation. Indoors they protect against dripping water.

IP 55 Protection:

• Protection from dirt, dust, oil, and other non-corrosive material

• Complete protection from contact with enclosed equipment

• Protection from water, up to water projected by a nozzle against enclosure from any direction

• Available in aluminum, carbon steel, and stainless steel

• Available in wall-mounted, free standing, trough, and JIC box

• Engraving, silk-screening, or anodizing services available

• Custom with cutouts, insulation, hinges, latches, or locks

Verizon, AT&T and T-Mobile

Yes, the unit comes with a wall-mounting backplate.

For safety, the AW32 is UL and cUL certified. It also complies with the folliwing standards.

UL2594: Electric Vehicle Supply Equipment

UL 2231-1: Personnel Protection Systems for Electric Vehicle (EV) Supply

Circuits: General Requirements

UL 2231-2: Personnel Protection Systems for Electric Vehicle (EV) Supply

Circuits: Particular Requirements for Protection Devices for Use in Charging

Systems

UL 2251: Plugs, Receptacles and Couplers for Electric Vehicles

UL 62: Flexible Cords and Cables

UL 991: Tests for Safety-Related Controls Employing Solid-State Devices

UL 1998: Software in Programmable Components

NFPA 70 Article 625: National Electrical Code, Electric Vehicle Charging System

UL840 (Clearance and Creepage)

The AW32 has been tested with the following OCPP providers:

-AmpUp

-ChargeLabs

-EDRV

-GreenLots

-Zevtron

Yes we do. The cost is $45 per unit. The lead time will depend on the following:

1. Whether it is Wi-Fi or 4G (SIM Card)

2. When you send all the materials and configuation information to us.

3. The quantity

Generally, it will take 2-3 days for up to 10 units as we need to schedule tjem into production.

Yes you can. All Phihong products are non-branded and allow you to brand. There is room for a brand and QR Code sticker.

Yes, we stock Level 2 EV chargers and accessories as well as some Level 3 models. Since there is a current supply chain problem, Level 2 products are usually pre-sold before we receive them.

If the product is in stock, and we receive the order by 12 PM PST, we will ship within 1-2 days. If the product is not in stock, we will provide a lead time.

For small Level 2 orders we provide the option of UPS or FEDEX.

For DC products, which are packed in wooden crates, we provide the option for the customer to book the shipment with the freight company of their choice, or we can coordinate the shipment through the LTL freight carriers that we do business with.

The customer is responsible for the shipping cost.

We will only accept purchase orders that are emailed to us.

Yes we do. We have tier pricing.

The fastest way to get technical support is to contact the manufacturer, as we are just a distributor.

The best way is to sumbit a support ticket on our website. This will allow us to review the issue before we talk to you. You can also email us at support@evseasolutions.com.

10AM to 6PM

Monday thru Friday

Yes, we do. We charge $50 to provision Level 2 (AC) models and $75 to provision L3 (DC) models. We will need to receive your provisioning kit, usually sent to Zerova from the OCPP CMS provider. Our service includes:

1. Opening the unit and powering on

2. Installing 4G SIM card if required

3. Configuration—We Will Connect a computer locally so we can access the setup page and configure settings based on customer requirements.

4. Testing - Making sure the unit can access the CMS via 4G

The benefit of having us provision the unit is that you will not have to do it, and you will not have to pay the field installer. It eliminates potential damage to the product and configuration issues in the field).

A provisioning kit provides all of the items and instructions required to provision your EV charger so that it is ready once installed. It includes:

1. 4G SIM if applicable

2. QR Code Sticker

3. Configuration information

We will have to check our schedule at the time you place your order and get back to you with a timeline. It can take between 1-5 days depending on the schedule.

Yes, via OCPP (Open ChargePoint Protocol).

Example:

The AW32 and AH32 require a 40A Circuit to run at full 32 amps. If you install four (4) 32amp chargers on one circuit, they can power share as follows:

1. One vehicle connected - Full 32amps

2. Two vehicles connected - 16amps each

3. Three vehicles connected - 10amps each

4. Four vehicles connected - 8amps each.

Dynamic Power Sharing for the 120kW, 180kW, 240kW, 360kW and 480kW.

The Zerova DS120, DS180 and DO360 use 30kW power modules. Below is how all Zerova DC models will power share.

DM30 and DW30 - Only one vehicle and no power sharing. DS60—If one vehicle is connected, it will get all 60kW. If two vehicles are connected, they will share equally 30kW each. This is simultaneous power sharing.

DS120 or DS180—If one vehicle is connected, it will have 120kW access. Please note that what it actually can receive will be based on the age of the vehicle, the voltage of the battery (400V, 600V, 650V, or 800V), and the amperage of the cable (200A or 300A). Older DS120 models used 200A, and all new models use 300A.

Note: The power-sharing will be distributed in blocks if two vehicles are connected.

The Open Charge Point Protocol (OCPP) is an application protocol for communication between Electric vehicle (EV) charging stations and a central management system, also known as a charging station network, similar to cell phones and cell phone networks.

Charging station owners, or hosts, are less vulnerable to individual system suppliers – if a charging station manufacturer ceased to exist, the host could switch to another OCPP-based network.

Giving charging station customers choice and flexibility to use any network on any charge station would, through market forces, encourage charging station manufacturers and network providers to compete on price, service, product features, and innovation – all of which encourages demand by charge station owners. The end result is a significant benefit to EV drivers as the charging station infrastructure expands.

OCPP also makes it easier to create a large-scale, visible network that uses a range of different charging stations since there is a requirement for only one operating system. Proponents of OCPP also cite a reduction in development costs since software designed to provide additional functionality would only need to be developed once and not several times to fit with each individual operating system.

Finally, OCPP will ease interoperability across the United States, and elsewhere, and minimize remedial work on systems

Installing charging stations at multi-unit dwellings, such as condos or apartments, helps attract and retain residents. Whether you’re a property owner, manager, homeowner’s association board member or resident, AFDC has a comprehensive multi-unit dwelling guide to charging, parking, electrical services, fees and more.

https://afdc.energy.gov/fuels/electricity_charging_multi.html